Terms & Conditions

WEBSITE TERMS OF USE

This website is owned and operated LOVE LEATHER trading as " Love Leather " (or “we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. However, if you do not or cannot accept our website conditions in totality and without modification, you must stop using our website immediately.

We may revise and update our website conditions at any time and your continued usage of this website means you accept those changes. While LOVE LEATHER aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologize. Please refer back to these website terms & conditions of use from time to time so that you are aware of the revised and current terms and conditions.

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

All prices, unless indicated otherwise are in Indian Rupees.

By indicating user's acceptance to purchase any product or service offered on the site, the user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

In a credit card transaction, you must use your own credit card. Love Leather will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

 

   

TERMINATION

Love Leather reserves the right, in its sole discretion, to unilaterally terminate the User’s access to the products and services offered on the Love Leather Platform, or any portion thereof, at any time, without notice or cause. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same, as described hereinabove.

Either party may terminate the Agreement at any time, with or without cause, effective immediately upon written notice to the other party (or by terminating or suspending User’s account).

 

   

PRODUCT PRICES

All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties , and the laws of the countries they have been bought from. In cases of International shipping , prices may vary when logging into the site from different postal codes and locations. Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by LOVE LEATHER.


No product can be sold for Indian prices outside the country.

 

MODE OF PAYMENT

To process any financial transactions on the Website, We use third-party electronic payment processors or service providers (ESPs). As required, you permanently authorize us to instruct such ESPs to handle Account deposits and withdrawals from your account. You also permanently agree that in accordance with your requests as submitted, we may give such instructions on your behalf. You agree to be certain by the terms and conditions of use of each appropriate ESP. In the event of conflict between these Agreements and the ESP's terms and conditions, these Agreements shall prevail.

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favor of Love Leather.

The User is further aware that in case of third party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the Company has no control over the same.

 

 

SECURITY

Transactions on the Love Leather Platform are secure and protected. Any information entered by the User when transacting on the Love Leather Platform is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Love Leather Platform in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

 

 

SHIPPING & DELIVERY

Shipping costs are calculated based on cumulative weight of entire order and are different for domestic and international delivery. Love Leather offers free delivery to its users and this service can be terminated at the sole discretion of Love Leather.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number) any extra cost towards re-delivery shall be claimed by the user placing the order.

Shipment/delivery time, of the order processing starts from the day of receipt of the payment confirmed against the order placed with Love Leather. The shipment /delivery time is an approximate time mentioned by the vendor against each product. Love Leather shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of Love Leather.

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Love Leather reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), Love Leather has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Love Leather is committed and bound to fulfill the customer’s orders at the earliest and have tied up with the best available third party service providers for facilitating the same. However, it will not be held liable for any exceptional delays caused due to any issues at the third party service provider’s end or arising out of the reasons responsible for the delay due to act of god or otherwise. This notwithstanding, Love Leather will make all attempts to resolve the issues causing delays in consignment fulfillment.

 

Delivery of orders would be done address specific not person specific.

All Duties and taxes for international/domestic shipping and delivery shall be borne by the customer. Love Leather. is not liable to pay any Duties or Taxes for International/Domestic Shipping.

 

  

RETURNS & EXCHANGES

Love Leather acknowledges return of products only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.

Any product that has been hampered or damaged while transportation MUST be notified by email within 48 hours of the product being delivered and returned to our warehouse within a strict time period of one week, else Love Leather will not be liable to accept the merchandise. In such cases, the customer will have to write in to info@loveleather.in regarding the damage along with the tracking number of the courier. A prompt response is guaranteed from our end. We will investigate the damage from our end and repair the merchandise in entirety.

ALL couriers of this nature will be borne by the customer themselves. Love Leather will only bear the expenses of the transaction after the repair of the merchandise.

 

 

COLOR VARIATIONS / WEAR & TEAR

Leather: Reproduction of colors is as accurate as possible, although please note, colors available may vary slightly from what is displayed on your monitor. Also, leather is a natural material and a slight variation is bound to appear in each item.

Painting on merchandise: The Tribal range is hand painted using natural colors. Similar designs may vary on different items.  It  also uses materials like bamboo, jute, canvas , the painting on which may tend to chip in places  over a long period of time as well as heavy usage.

Powder Coating: Some products in our range would have the use of powder coating on them, mainly luggage and trunks. Powder coated products are susceptible to scratches and chipping over time. These products are not meant for heavy use.

Hardware Color: Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.

Defects and Scratches: All Love Leather products are hand crafted, hence no two products are identical in their absolute measurements. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design.

Scratches and Marks: Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. This can happen due to use over a period of time which enhances the look and feel of the product, adding to its vintage appeal. Some types of leather might have a slight patina on the surface due to usage and is the quality of the leather. Products are only designed seeing and keeping in mind all the above mentioned factors. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are NOT considered as defects or rejects.

NOTE: Color variation cannot be subject to rejection of goods or merchandise.

All Love Leather Products are dyed in Natural Vegetable Dyes, in accordance to International Standards.

  

 

PRODUCT AVAILABILITY & ASSEMBLY

Due to popularity or short interruption of supply, some items may be unavailable or out of stock.. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.

  

 

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided "as is" and without warranty of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, LOVE LEATHER disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. LOVE LEATHER does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. LOVE LEATHER does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

 

  

LIABILITY OF LOVE LEATHER

Your use of this website or any information on this website is entirely at your own risk. LOVE LEATHER makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. LOVE LEATHER excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website may contain links to other internet sites provided by third parties. The provision of any of these links does not represent an endorsement LOVE LEATHER of those internet sites, nor does LOVE LEATHER make any representations or warranties as to the accuracy, completeness, performance or timeliness of any aspect of information contained in those third party internet sites.

To the maximum extent permitted by law (Under the Indian Law), LOVE LEATHER is not liable to you or anyone else for:

To the maximum extent permitted by law, LOVE LEATHER does not make any guarantees or warranties that this website will be available in any place, free of faults or error, free from unauthorized interception or access, or free from blockages, delays, network failure, congestion, interferences of faults of any kind.

  

 

INTELLECTUAL PROPERTY & TRADEMARKS

LOVE LEATHER is the owner and authorized user of all intellectual property including but not limited to trade marks, logos, names and designs, whether registered or unregistered, and other marks that are otherwise owned or licensed to LOVE LEATHER in and associated with this website (collectively “intellectual property”), and any improvements or modifications to such intellectual property. The use or misuse of any of LOVE LEATHER’s intellectual property is prohibited without the prior written permission of LOVE LEATHER , F 10, Sector 4, Dwarka, New Delhi , India-110075 .Nothing contained in this website should be construed as giving you any right or license to any of the intellectual property on or associated with this website.

 

 

COPYRIGHT

This website and its contents are the property of LOVE LEATHER and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited and protected under the copyright act , and any such case or person can be prosecuted by law.